Shipping policy
π¦ Shipping Policy
Last Updated: [Insert Date]
Thank you for shopping with us at Relax Step Care. Below you will find all the details about our shipping process.
π Order Processing Time
All orders are processed within 1β3 business days (excluding weekends and holidays).
Once your order is processed, it will be shipped immediately.
π Shipping Time & Delivery
We currently ship to the United States πΊπΈ.
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Processing Time: 1β3 business days
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Shipping Time: 7β12 business days
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Total Delivery Time: 8β15 business days
Please note that delivery times may vary depending on your location and external factors.
π° Shipping Cost
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β Free Shipping on all orders
π¦ Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
You can track your order anytime using our Track Order page.
β οΈ Delays
While we strive to deliver your order on time, delays may occur due to:
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High demand
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Customs processing
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Carrier delays
We appreciate your patience and understanding in such situations.
π Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
π¬ Lost or Stolen Packages
If your package is lost or stolen, please contact us at:
π§ support@relaxstepcare.com
We will do our best to assist you.
π Contact Us
If you have any questions regarding shipping, feel free to contact us:
π§ Email: support@relaxstepcare.com
Thank you for choosing RelaxStep!