Shipping policy

πŸ“¦ Shipping Policy

Last Updated: [Insert Date]

Thank you for shopping with us at Relax Step Care. Below you will find all the details about our shipping process.


🚚 Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, it will be shipped immediately.


🌍 Shipping Time & Delivery

We currently ship to the United States πŸ‡ΊπŸ‡Έ.

  • Processing Time: 1–3 business days

  • Shipping Time: 7–12 business days

  • Total Delivery Time: 8–15 business days

Please note that delivery times may vary depending on your location and external factors.


πŸ’° Shipping Cost

  • βœ… Free Shipping on all orders


πŸ“¦ Order Tracking

Once your order has been shipped, you will receive a tracking number via email.
You can track your order anytime using our Track Order page.


⚠️ Delays

While we strive to deliver your order on time, delays may occur due to:

  • High demand

  • Customs processing

  • Carrier delays

We appreciate your patience and understanding in such situations.


🏠 Incorrect Address

Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.


πŸ“¬ Lost or Stolen Packages

If your package is lost or stolen, please contact us at:
πŸ“§ support@relaxstepcare.com

We will do our best to assist you.


πŸ“ž Contact Us

If you have any questions regarding shipping, feel free to contact us:

πŸ“§ Email: support@relaxstepcare.com


Thank you for choosing RelaxStep!